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Juan Fernandez-Barquin, ESQ.
Clerk of the Court and Comptroller
of Miami-Dade County
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Frequently Asked OGL Questions

Welcome to our OGL FAQs Section

Here, you'll find answers to most of your questions about Operation Green Light, including eligibility, payment options, participation details, and more. Please review this information carefully before reaching out to our support team.

What is a “collection fee”

• A “collection fee” is an additional charge added to your outstanding balance when a case is referred to a collection agency for nonpayment.

What Is Not Removed:
The original court fines, fees, and citations are still owed. The removal of the collection fee does not erase or reduce the underlying court obligations. You are still responsible for paying off your remaining court-related fines and fees, traffic, or parking tickets.

1. What is a traffic violation?
A traffic violation refers to any breach of traffic laws, which can include speeding, running a red light, DUI (Driving Under the Influence), and driving without a valid license, among others.
2. What should I do if I receive a traffic ticket?
If you receive a traffic ticket, you should read it carefully, pay attention to the deadlines, and consider options such as paying the fine, attending traffic school, or contesting the ticket in court.
3. Can I set my citation for court?
Yes, if you set a court date within 30 days of receiving your ticket, you can do so without making any payment. After 30 days, a $16 fee will be applied. You can request your court date over the phone by calling 305-275-1111, online at www2.miamidadeclerk.gov/trafficapp/ , or in person at any of our locations. Once your ticket is officially scheduled for court, you've fulfilled the court's requirements, and no payment is necessary while you await your court date. Generally, you can expect to receive your court date within 4 to 6 weeks, although there may be occasional delays.
4. What are the penalties for traffic violations?
Penalties can vary widely depending on the violation. They may include fines, points on your driving record, community service, or even jail time for more serious offenses like DUI.
5. How many points can you get on your Driver’s License, and how does it work?
The Florida Highway Safety and Motor Vehicles (FLHSMV) point system assigns points to your driving record for different violations. If you accumulate 12 points within 12 months, your license will be suspended for 30 days. It’s important to drive responsibly to avoid these consequences. You can visit www.flhsmv.gov for more information.
6. What is traffic school, and how does it work?
Traffic school is a program designed to educate drivers about safe driving practices. Completing traffic school may help reduce points on your record or prevent a ticket from affecting your insurance rates. To register for traffic school, visit the Florida Highway Safety and Motor Vehicles by clicking this link register for traffic school for a listing of school providers or by searching on the web.
7. What happens if I do not pay my traffic ticket?
If you fail to pay a traffic citation, your driver's license will likely be suspended. This suspension can lead to additional penalties, such as late fees. In serious cases, unpaid tickets can result in legal action, including a warrant for your arrest, if the matter is referred to collections or a court order is issued to collect the debt. It's crucial to address any traffic citations promptly to avoid these consequences.
8. I paid for my ticket and went to traffic school. Why is my license getting suspended?
The traffic school certificate was not uploaded to www.myflcourtaccess.com/authority/, leading to points being added to the license. To correct this and avoid suspension, you can pay the fee for incomplete traffic school and submit a motion with the completion certificate. This will help facilitate the removal of points from the license.
9. Where can I upload my compliance Citation?
To upload compliance documents, visit www.myflcourtaccess.com/authority/.You will need to create an account. If they require assistance with account creation or uploading documents, you can easily reach the e-portal support number at 850-577-4609.
10. I want to pay for proof of registration, insurance, or a driver’s license citation without providing proof. I tried paying online, but it does not allow me.
Citations require proof of a valid driver's license, insurance, and vehicle registration. If you no longer own the vehicle, you must fill out an affidavit of non-compliance. Additionally, a $181.00 courtesy fee applies for the guilty plea and waiver. Please note that we cannot accept the guilty plea and waiver for proof of insurance citations.
11. Is court through Zoom or in person?
Most court dates are conducted via Zoom. To participate, enter the meeting ID provided in the notice you received. You can also attend the hearing by calling the Zoom number 786-635-1003. We look forward to your participation.
12. If my ticket is not in the system before 30 days, how do I take care of it?
If it's not in the system, you can easily request a court date via mail or online. Simply complete the request for a court hearing form on our website, https://www.miamidadeclerk.gov/library/traffic/894-Web.pdf, and upload it to the e-filing portal, www.myflcourtaccess.com/authority. Should you need assistance uploading the document, please call 850-577-4609.
13. I live in another state, and my license has been suspended. What can I do?
If the ticket is paid, we can transmit a copy of the D6 clearance, which confirms that all cases have been resolved. If the DMV requires it to be transmitted directly, we must receive an email address before sending it to your state's DMV.
14. Where can I check for my court date?
To check your citation, go to www.miamidadeclerk.gov and navigate to the Traffic & Parking section, where you can enter your citation number into the Traffic Online System search. You can also call 305-275-1111 and speak with a clerk for assistance.
15. How do I update my address?
To update your address, submit the new address form, which is available at www.miamidadeclerk.gov/library/traffic/986-Web.pdf. Navigate to the Traffic & Parking section, scroll down to “Related Resources” and click “Defendant’s New Address”. After completing the form, visit the e-portal website at www.myflcourtaccess.com/authority for clear instructions on how to upload it. Don’t hesitate to call the e-portal support number at 850-577-4609 for assistance.
16. If I don’t pay my payment plan what happens?
If you don’t pay your payment plan, a notification will be sent to the Florida Highway Safety and Motor Vehicles to suspend the driver’s license. In addition, the case will be referred to a collection agency for further processing.

Ways to Pay

  • 💳 Payment in Person: Visit a Miami-Dade Clerk of the Court and Comptroller Office location to pay for traffic costs, fines, and fees.
  • 🌐 Online Payment: Pay for Traffic cases online.
  • 📞 Phone Payment: Call 305-275-1111 for Traffic payments

Accepted Payment Methods

We accept cash, personal & cashier’s checks, money orders, VISA, MasterCard, AmEx, and Discover.

⚠ Mailed payments will NOT be eligible for Operation Green Light savings and must include collection charges.

*Late fees still apply.

Additional Notes: Must not have other outstanding violations in other counties or suspensions unrelated to non-payment in the State of Florida.

1. What does Operation Green Light do for my Parking Citations?
Operation Green Light will remove your collection fees from your outstanding balance. You must pay all your outstanding citations in full to have the collection fees removed. This is a huge savings.
2. General Parking Citation Information
All Municipalities and County Parking Enforcement Officers or Police Officers issue Miami-Dade County Parking Citations which follow the Parking Code under Chapter 30-49 (Parking Regulations) of Miami-Dade County Ordinances. More can be seen at Miami-Dade Ordinances. These citations are filed with the Miami-Dade Clerk of Courts & Comptrollers (COCC), Parking Operations Department. The Parking Operations Department is responsible for administrating functions such as collecting payments and setting citations for court. The Parking Operations Department does not issue citations. According to section 30-52(4), you have the option to pay the fine or appeal the citation within 30 days of the date of the parking citation.
3. How do I look up Parking Citation information?
Parking Citation information and status can be accessed on the Clerk of Court and Comptroller’s website using our online Parking Service Assistant at: Parking Service Assistant
4. How to pay a citation.
During OGL Citations can be paid ONLY by phone, in person, or online.
• Our call line is 305-275-1133. Select option 4.
• You can also visit our District Courts locations: District Courts Locations
• You can pay online using our Parking Service Assistant at: Parking Service Assistant
5. Requesting a court hearing.
You may contest the citation by requesting a court hearing within 30 days of the citation date.

If you are the registered owner of the vehicle, or a person named in an Affidavit to Transfer Liability by the owner as having custody of the vehicle at the time of the violation, you may raise your defense before the court.
If you are not the owner of the vehicle listed in the parking violation, you will need to submit an Affidavit to Transfer Liability from the owner.
If you wish to request a court hearing it must be made within 30 days of the citation issue date. Court hearings are conducted via Zoom. You may download the Request for Court Hearing form and submit it along with a copy of the driver’s license.
All documents should be sent via email to parkingCT@MiamiDade.gov or via U.S. mail to:

Parking Operations Department
Overtown Transit Village South
601 NW 1 Court,18th Floor
Miami, Fl 33136

It is important to know when you request a court hearing:
• The court may impose additional fines, not exceeding $100, plus court costs.
• If you fail to appear in court, you may be found guilty.
6. There is a stop on my tag registration.
A stop on the renewal of a registration can happen when there are three or more past due citations, or one disabled citation, on vehicles under an owner’s name. A report is sent to the Florida Department of Highway Safety and Motor Vehicles to deny renewal of the vehicle registration and license tag of any vehicle registered to the owner until the citations have been paid. You can pay your citations online to obtain a release to lift the registration stop. You may use our Parking Service Assistant at: Parking Service Assistant

Please note that if your registration stop is due to unpaid tolls you will need to contact Sun Pass.
For more information visit: Sun Pass
7. I received an impound order on my vehicle.
An impound order for a vehicle with five or more past due citations, or one disabled citation, on vehicles under an owner’s name will be signed by the judge after notice of failure to respond to notices has been sent. You can pay your citations online to obtain a release to lift the registration stop. You may use our Parking Service Assistant at: Parking Service Assistant
8. My vehicle was towed/impounded for unpaid citations.
Once a vehicle is towed for having an impound order, it may be released once all outstanding citations are paid in full to obtain a release. This needs to be done in person in our main office:

Parking Operations Department
Overtown Transit Village South
601 NW 1 Court,18th Floor
Miami, Fl 33136

Any fees due to the towing company cannot be waived.
9. How to post a cash bond and why do I need one?
If you choose to not pay your outstanding citations, a bond will be required to halt a court action, such as a registration stop or an impound order. The monies are held pending a court judgement. The cash bond must be paid in cash, money order, or certified check. The amount of the bond will be the total amount due to be paid.

Bonds can be requested at our main office:
Parking Operations Department
Overtown Transit Village South
601 NW 1 Court,18th Floor
Miami, Fl 33136
10. When and why do I need a certificate of compliance?
The certificate of compliance is proof that you have either paid or posted a bond for the citations that have caused a hold on the registration to allow renewal or an impound order to release a towed vehicle.
11. I paid for parking (or have a parking permit) and still received a citation.
If you paid for metered parking on Pay-By-Phone, ParkMobile, or another app and still received a parking citation.

Although the Clerk of the Court and Comptroller does not issue parking citations, we manage all parking citations issued by law enforcement officers and parking enforcement specialists of Miami-Dade County, as well as those issued by municipalities enforcing the Miami-Dade County Parking Code. This includes overseeing citation processing, payment collection, and related compliance procedures to ensure adherence to the county's parking regulations.

Parking meters in Miami-Dade County are managed by individual cities/municipalities.

The most important first step is to double-check that the license plate (tag) you entered into your parking app – such as PayByPhone, ParkMobile, or others – matches your actual plate exactly.

Here are a few things to look out for:

Incorrect tag entry: Technology only works when the correct tag is entered. It’s your responsibility to make sure the information is accurate.
Letter O vs. Zero (0): In Florida, license plates do not contain the letter “O” – only the number ”0”. It is a common mistake that can lead to citations, even if you paid.
Paid in the wrong zone: Sometimes customers pay for one zone and park in another. This is especially common in the City of Miami Beach.
Payment Time: Verify the time on your receipt. If the citation was issued before or after the paid time, the citation is valid.
Please note that our office does not have access to parking payment apps or city parking permit records. These are handled by the individual municipalities.

If you believe you paid and none of the above apply, you may request a court hearing to dispute the citation within 30 days of the issue date. The good news is that hearings are held via Zoom, so you can attend from home or during a break at work.

If you wish to contact the issuing agency, below is a link to contact them. Please be advised that you are still responsible to comply with your citation within 30 days.

Municipality Contacts
12. Disabled space parking citation but I have a disabled placard.
A citation issued for parking in a disabled space can be dismissed with a $7.50 fee and an affidavit. Follow this link to the affidavit and return it with a copy of the valid disabled registration and the ID of the placard owner. https://www.miamidadeclerk.gov/library/Parking/264-Web.pdf
13. Disabled parking at meter.
A disabled citation at a meter for off-street parking can be dismissed with a valid disabled placard and an affidavit. Follow this link to the affidavit and return it with a copy of the valid disabled registration and the ID of the placard owner. https://www.miamidadeclerk.gov/library/Parking/265-Web.pdf

Note: This does not cover parking at a municipal lot or garage.
14. If I request a trial, what will happen in court?
Parking court hearings are held through ZOOM. Once in the hearing room, the judge will listen to testimony from the issuing officer, then from the defendant and make a decision on the case. Evidence (pictures and videos) can be shared on screen during the testimony by either side. Note that if found guilty, the judge will determine the fine amount to be paid and court costs, if any up to $100.
15. What if I cannot appear at time of trial?
If the defendant cannot appear at the time a hearing is set, they may either request a continuance in writing at least 24 hours in advance. To request a continuance by email please send to parkingct@miamidadeclerk.gov.
16. I received a citation for expired tag, but my registration was valid.
If the registration was valid at the time of violation, but the decal was not on the tag, the citation can be dismissed with a $10 dismissal fee. Send a copy of the registration along with a $10 check to dismiss:

Parking Operations Department
Overtown Transit Village South
601 NW 1 Court,18th Floor
Miami, Fl 33136

Or send a copy by email to parkingorders@miamidadeclerk.gov with a callback number and a cashier will contact you to take the payment.
17. Why do I have to pay a dismissal fee?
Dismissal fees are determined by law.
For expired tag violations in which the decal was not on the tag, a $10 dismissal fee is required with proof of valid registration at the time of violation.
For parking in a disabled space, there is a $7.50 dismissal fee with proof of valid placard and the ID of the placard owner. An affidavit may also be required.
18. My citation was not found on the website, what do I do now?
If the citation is not yet in the system, you must still contest or pay it within the 30 days allowed. You can use our Parking Service Assistant to pay a citation that is not in the system: Parking Service Assistant. Court actions may still be requested as normal.
19. Can I get a payment plan?
Parking Operations Department currently does not offer Payment Plans. You may file a motion for relief with the court.
20. I missed my court date; how can it be reset?
You will need to file a motion with the court to make this request. Follow this link to the form to use and submit for review. Please include an image of your ID: Motion Form.
21. The issuing agency has denied dismissal after I submitted proof, how do I dispute the citation?
You will have to request a trial. (See Requesting a court hearing.)
22. How to connect to a ZOOM hearing.
Once a hearing is set, you can link to the hearing by ZOOM by entering the meeting room number on your notice or by clicking here. Be prepared with any evidence you wish to share and follow the instructions given by the bailiff and the judge. If you cannot appear through ZOOM, there is a phone number to link in; however, please note that you will not be able to see or display any evidence by phone: 786-635-1003, Meeting ID#: 655 856 3575.
23. How do I appeal a court decision?
To appeal a judicial decision, you would have to contact the Court of Appeals. https://www.miamidadeclerk.gov/clerk/appellate-division.page
24. How do I request images or other evidence of the Parking violation?
Any records from the issuing agency would have to be requested from them directly.
25. My vehicle or tag was stolen.
We will require an un-redacted copy of the fully printed lost/theft report for the vehicle or tag cited. Submit a copy for review.
26. Owner of vehicle is deceased
The estate will need to provide a copy of the death certificate for review. Any citations issued before the date of death will be dismissed. We will need proof and information on who took possession of the vehicle for any issued after that date. Further questions? Please utilize our Parking Assistant Application (PSA) https://www2.miamidadeclerk.gov/Parking_Service_Assistant

Ways to Pay

  • 💳 Payment in Person: Visit a Miami-Dade Clerk of the Court and Comptroller Office location to pay for Parking costs, fines, and fees.
  • 🌐 Online Payment: Pay for Parking citations online.
  • 📞 Phone Payment: Call 305-275-1133 for Parking payments.

Accepted Payment Methods

We accept cash, personal & cashier’s checks, money orders, VISA, MasterCard, AmEx, and Discover.

⚠ Mailed payments will NOT be eligible for Operation Green Light savings and must include collection charges.

*Late fees still apply.

Additional Notes: Must not have other outstanding violations in other counties or suspensions unrelated to non-payment in the State of Florida.

1. How can I check how much I owe the courts?
Visit the Miami-Dade Clerk of Courts Case Search page to search by name. Enter your First Name, Last Name, Race, Sex, and Date of Birth and select Search. All cases and balances will be displayed.
2. How can I pay my court costs?
Go to the Miami-Dade Clerk of Courts Case Search page. Enter your case number and select "Pay Case" in the upper middle section. You can choose to pay in full or set up a payment plan. A payment plan administration application fee is $25 per case.
3. What if I can’t afford the monthly payments?
Apply for Indigent Status Option by completing the questionnaire online. If you qualify, you can select your down payment and monthly payment amount.
4. Can I set up multiple payment plans?
Yes, you can create a payment plan for each case where court costs are due.
5. What are the benefits of an online payment plan?
• Ability to schedule automatic payments.
• Receive text reminders for payments.
6. I received a notice that my license may be suspended—what should I do?
Once your payment plan is set up, the Clerk’s Office can collect the reinstatement fee, provided your driver’s license is eligible for reinstatement.
7. How do I reinstate my driver’s license?
• Set up a payment plan, and the Clerk’s Office can collect the reinstatement fee (as long as your license is not expired).
• If your license is expired, contact the Tax Collector’s Office or your local DHSMV Office for an appointment.
8. Why can’t the Clerk reinstate my license?
The Clerk can only reinstate licenses suspended for non-payment of court fines.
• If you owe money in multiple Florida counties, all financial obligations must be resolved before reinstatement.
• For suspensions due to other reasons, contact the Tax Collector’s Office here or your local DHSMV Office here.
9. How much is the reinstatement fee?
The reinstatement fee is $60.00.
10. How can I request a Criminal Certified Disposition Letter for work?
Submit your request online through the Miami-Dade Clerk of Courts Case Search portal.
Alternatively, you can send a request via:
• Email: COCcriminal@miamidade.gov
• Mail: Clerk of Courts, 1351 NW 12th Street, Miami, FL 33125
11. What if I am late on my payment?
During Operation Green Light (OGL), all eligible cases can be placed back on a payment plan.
12. How can I speak to a live person for inquiries?
• Phone: 305-275-1155 (Available from 9 a.m. to 4 p.m.)
• Email: cocfelonyogl@miamidadeclerk.gov
13. How do I update my address?
Defendants must keep their address up to date to receive court notifications.
• Submit address changes in person or by mail to:
o Clerk of Courts Felony Division
o 1351 NW 12th Street, Suite 9000, Miami, FL 33125
14. How do I remove a warrant for failure to appear in court?
Contact your attorney immediately to schedule a court hearing. The court may issue a warrant for failure to appear. This process may include contacting the Clerk’s office and requesting a motion to set aside the warrant.
15. How can I schedule a motion on the court calendar?
Contact the Division Judicial Assistant for scheduling. For more details, visit: Judicial Directory
• Select your Judge and all contact information will display.

Ways to Pay

  • 💳 Payment in Person: Visit a Miami-Dade Clerk of the Court and Comptroller Office location to pay for Criminal costs, fines, and fees.
  • 🌐 Online Payment: Pay for Criminal cases online.

Accepted Payment Methods

We accept cash, personal & cashier’s checks, money orders, VISA, MasterCard, AmEx, and Discover.

⚠ Mailed payments will NOT be eligible for Operation Green Light savings and must include collection charges.

*Late fees still apply.

Additional Notes: Must not have other outstanding violations in other counties or suspensions unrelated to non-payment in the State of Florida.

1. My license is suspended due to past due payments for Child Support. Can OGL help?
The Miami-Dade Clerk of the Court and Comptroller does not handle Child Support cases, so if your license is suspended as a result of past due Child Support payment, you do not qualify for Operation Green Light. For assistance with a Child Support related license suspension, please contact the Miami-Dade State Attorney’s Office Child Support Program at (305) 530-2600 or contact the Central Depository at (305) 275-1122 for all cases not being enforced by the Child Support Program.
2. Who handles Child Support Cases?
For cases being enforced by the Miami-Dade State Attorney’s Office/Florida Department of Revenue, please contact the Child Support Program at (305) 530-2600. You may also visit their website at https://floridarevenue.com/childsupport/Pages/default.aspx. For all cases not being enforced by the Child Support Program, please call the Central Depository at (305) 275-1122 or call the Family Court Self-Help Program at (305) 349-7800.
3. My driver’s license is being suspended for Child Support related issues. What steps can I take to prevent the suspension of my license?
If you receive a notice that your license is being suspended for a Child Support related matter, there are options to stop the suspension. If your case is being enforced by the Miami-Dade State Attorney’s Office Child Support Program, you can pay off your past due balance, make payment arrangements, or file a motion contesting the suspension in Circuit Court. If you would like to discuss these options with them, please call the Child Support Customer Contact Center, Monday through Friday from 8:00 AM to 5:00 PM, at (305) 530-2600. For any cases not being enforced by the Child Support Program, please call the Central Depository at (305) 275-1122 or send a written request with a clear copy of your valid driver’s license or identification card to the Central Depository at childsupport@miamidade.gov or call the Family Court Self-Help Program at (305) 349-7800.
4. How do I determine if I qualify for Child Support order review?
If your child support case meets the criteria shown below, it may be eligible for a review to modify the child support order. If your case is being enforced by the Miami-Dade State Attorney’s Office Child Support Program and you would like to request a review for modification, please call the Customer Contact Center at (305) 530-2600. Please keep in mind that any request for a support order modification may result in an increase, a decrease, or no change at all to the child support obligation. If your case is not being enforced by the Miami-Dade Child Support Program, please contact the Family Court Self-Help Program at (305) 349-7800.
  • Your support order has not been changed or reviewed in the last 3 years;
  • There has been a permanent or significant change in your income or the needs of the children;
  • You are adding or removing a child from the order;
  • You are extending the time support needs to be paid (Example: Your child is still in high school); or
  • You are adding or removing medical support from the order.
  • Child Support is not due to stop in the next 6 months.
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